SHIPPING POLICY

This Shipping Policy explains how we handle shipping and delivery of products ordered from our online store at www.dejavuelectric.com. We ship to both the USA and Jamaica.

Shipping Destinations

We currently ship to addresses within the United States and Jamaica. Please note that we do not ship to P.O. Boxes or APO/FPO addresses.

Processing Time

- Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Order Confirmation: You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

United States

- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days

Jamaica

- Standard Shipping: 7-10 business days
- Express Shipping: Within 72 hours

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Carriers

We use a variety of shipping carriers to ensure the best possible service, including but not limited to Knutsford Express, Zipmail, DHL, FedEx, UPS, and local postal services.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.

Shipping Restrictions

- Hazardous Materials: Certain products may be classified as hazardous materials and may have shipping restrictions. If your order contains such items, we will contact you with further instructions.
- Oversized Items: Large or heavy items may incur additional shipping fees. You will be notified of any additional charges prior to shipment.

Customs, Duties, and Taxes

Dejavu Electric is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Missing Items

Dejavu Electric is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Incorrect Address

If you provide an incorrect or incomplete address, and your package is returned to us, you will be responsible for additional shipping charges to resend the package to the correct address.

If you have any questions or concerns about this Shipping Policy, please contact us at:

876-538-8953

dejavuja876@gmail.com

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By placing an order on our Site, you agree to this Shipping Policy. Thank you for choosing Dejavu Electric for your plumbing and electrical needs!